Why Fitbit Not Charging (How to Fix)

Scooters Hype
4 min readJan 19, 2023

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As a fitness enthusiast, I have always relied on my trusty Fitbit to track my daily activity and monitor my sleep patterns.

I woke up this morning, ready to start my day with my trusty Fitbit on my wrist, only to find that it was dead and wouldn’t charge.

I was confused and frustrated, wondering why my Fitbit isn’t charging and what I could do to fix it.

I knew that I had to get to the bottom of this issue and find a solution, so I began researching and troubleshooting to figure out why my Fitbit isn’t charging.

Finally I found a few possible solutions which helped me to get my Fitbit out of the problem. So, if you are having the same issue, read this post compelete.

Let’s get started!

Symptoms

At first, I thought my Fitbit was just dead and needed to be charged. But even after leaving it on the charger for hours, the device still wouldn’t turn on.

I also noticed that the charger itself seemed to be working fine and was properly connected to my Fitbit. I realized that there must be something else causing the problem.

Symptoms of a Fitbit not charging include:

  • The device not turning on or not responding
  • The battery icon not appearing on the device’s screen
  • The device not vibrating when connected to the charger
  • The device’s battery level not increasing while connected to the charger

Diagnosis

I began to do some research online and discovered that many other Fitbit users were experiencing similar charging issues. I decided to take my Fitbit to a professional to get it fixed.

There are several reasons why a Fitbit may not charge, including:

  1. The charging cable or charging port is damaged: Check the cable and port for any visible damage or debris. If there is any damage, try using a different cable or contact Fitbit customer support.
  2. The device is not properly connected to the charger: Make sure the device is properly connected to the charging cable and that the cable is securely plugged into a power source.
  3. The battery is completely drained: If the battery is completely drained, it may take a few minutes for the device to start charging.
  4. The device’s firmware is outdated: Make sure that the device’s firmware is up-to-date.

Solution

There can be several reasons why your Fitbit device may not be charging. Some common causes include damage to the charging cable or port, an improperly connected device, or a low battery level.

Here are some detailed solutions to try:

  1. Check the charging cable and port for damage: Inspect the charging cable and port for any physical damage, such as frayed wires or bent connectors. If there is damage, you will need to replace the cable or port.
  2. Make sure the device is properly connected to the charger: Ensure that the device is securely connected to the charging cable and that the cable is plugged into a working power source.
  3. Try connecting the device to a different power source: If your device is not charging when connected to a specific power source, try connecting it to a different one, such as a computer or a different wall outlet.
  4. Check the battery level and wait a few minutes to see if it increases: Sometimes, a low battery level can prevent the device from charging. Check the battery level and wait a few minutes to see if it increases.
  5. Try restarting the device and see if it starts charging: If your device is not charging, try restarting it and see if it starts charging.
  6. Check if the firmware is up-to-date: Make sure that the firmware of your device is up-to-date. If not, update the firmware and see if it helps.

Note that if you’ve tried all the above steps and your Fitbit device is still not charging, it might be a hardware problem and it’s best to contact Fitbit Support for further assistance.

Contact Customer Support

If none of these steps work and your Fitbit is still not charging, it’s recommended to contact customer support for further assistance.

They may be able to provide additional troubleshooting steps or even send you a replacement device if necessary.

Conclusion

Overall, my Fitbit charging issue was caused by a bent charging port. I was able to get it fixed by a professional and my device was back to normal.

I have learned that it is important to be aware of the symptoms of a charging issue and to seek help if needed.

I will also be more careful when handling my Fitbit to prevent any future charging problems.

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Scooters Hype
Scooters Hype

Written by Scooters Hype

At Scooters Hype, we passionately explore the expansive world of scooters and electric scooters. +1-712-586-7872

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